Terms of service

OVERVIEW

This website is operated by Solmist Muse. Throughout the site, the terms “we,” “us,” and “our” refer to Solmist Muse. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service, including all policies referenced herein.

These Terms apply to all users of the website, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store may be hosted on a third-party e-commerce platform that allows us to offer and sell our products to you.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the website.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks. Payment information is always handled through secure payment gateways.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, the use of the service, or access to the service without express written permission from us.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be solely relied upon for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the service, or any part of it, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

5. Products or Services

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to our Refund Policy, Shipping Policy, and other store policies.

We make every effort to display our products, images, colours, stones, and finishes as accurately as possible. However, we cannot guarantee that your device screen will display colours exactly as they appear in real life.

As many of our jewellery pieces are handcrafted and made with natural gemstones, slight variations in texture, shape, finish, or colour may occur. These are natural characteristics and not defects.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer.

6. Billing and Account Information

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, household, or order.

If we make a change to or cancel an order, we may attempt to notify you through the email address or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.

7. Optional Tools

We may provide access to third-party tools over which we neither monitor nor control.

You acknowledge and agree that such tools are provided “as is” and “as available” without any warranties or conditions of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion.

8. Third-Party Links

Certain content, products, and services available via our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such third-party websites.

We are not liable for any harm or damages related to purchases or use of goods, services, resources, or content from third-party websites.

9. User Comments, Feedback and Submissions

If you send us comments, ideas, suggestions, proposals, or other materials, whether online, by email, or otherwise, you agree that we may use, edit, copy, publish, distribute, and translate them in any medium without restriction.

We are under no obligation to maintain any comments in confidence, to pay compensation for them, or to respond to them.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal rights.

10. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site or its content:

for any unlawful purpose
to solicit others to perform unlawful acts
to violate any laws or regulations
to infringe upon our intellectual property rights or the rights of others
to harass, abuse, insult, harm, or discriminate
to submit false or misleading information
to upload viruses or malicious code
to collect personal information of others
to spam, phish, crawl, scrape, or interfere with security features of the website

We reserve the right to terminate your use of the service or website for violating any prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the service will be accurate or reliable.

All products and services delivered through the site are provided “as is” and “as available,” except as expressly stated by us.

In no case shall Solmist Muse, its owners, employees, affiliates, agents, suppliers, or service providers be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any product purchased through the site.

14. Indemnification

You agree to indemnify, defend, and hold harmless Solmist Muse and our affiliates, partners, officers, employees, and service providers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

16. Termination

These Terms of Service are effective unless and until terminated by either you or us.

We may terminate or suspend your access to our services at any time without notice if we believe you have violated these Terms.

17. Entire Agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements or communications.

18. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

19. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.

It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.